Terms & Conditions

Effective Date: April 28, 2026
Last Updated: April 28, 2026

Welcome to Scripted Stories. These Terms & Conditions govern your access to and use of scriptedstories.ae, including any purchases made through the website. By accessing, browsing, or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Introduction

These Terms & Conditions apply to all users of scriptedstories.ae, including visitors, customers, account holders, and anyone who accesses or uses our services.

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with any related policies referenced on the website, including our Privacy Policy, Refund & Return Policy, and Shipping & Delivery Policy.

2. Eligibility to Use the Website

By using this website, you confirm that:

• You are at least 18 years old, or the legal age of majority in your jurisdiction.

• You are legally capable of entering into binding agreements.

• Any information you provide to us is accurate, current, and complete.

• You will use this website only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to refuse access, suspend accounts, or cancel orders if we believe these conditions are not met.

3. Products & Services

We make every effort to display our products, descriptions, specifications, images, and pricing as accurately as possible. However:

• Product availability may change without notice.

• Certain products may be available in limited quantities.

• Product images, colors, or appearance may vary depending on your device screen or display settings.

• Product descriptions and specifications may be updated or corrected at any time without prior notice.

We reserve the right to discontinue, modify, or limit the sale of any product or service at our sole discretion.

4. Pricing & Payment

All prices displayed on scriptedstories.ae are listed in UAE Dirham (AED), unless otherwise stated.

Please note:

• Prices may change at any time without prior notice.

• Promotional prices, discounts, or limited‑time offers may be subject to separate terms.

• Applicable taxes (including VAT), duties, shipping charges, or service fees may be added at checkout where relevant.

• We reserve the right to correct pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

We currently accept the following payment methods: credit/debit cards (Visa/Mastercard), Apple Pay, and bank transfers (where applicable).

Orders may be declined or held for review if payment authorization fails, suspicious activity is detected, or additional verification is required.

5. Orders & Order Acceptance

Placing an order on our website does not automatically guarantee acceptance or fulfillment of that order.

We reserve the right to:

• Accept or reject any order at our sole discretion

• Limit or cancel quantities purchased per person, household, or order

• Cancel orders due to stock unavailability

• Cancel orders due to pricing, listing, or technical errors

• Cancel or hold orders suspected of fraud, misuse, or unauthorized activity

If your order is canceled after payment has been processed, any eligible refund will be handled in accordance with our Refund & Return Policy.

6. Shipping & Delivery

Shipping and delivery timelines provided on the website are estimates only and may vary depending on product availability, location, courier service, or external circumstances.

By placing an order, you acknowledge that:

• Delivery times are not guaranteed unless explicitly stated otherwise

• Delays may occur due to operational, logistical, weather‑related, customs‑related, or carrier‑related issues

• Shipping charges and delivery coverage may vary depending on your order and destination

For more detailed information, please review our Shipping & Delivery Policy.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are subject to our Refund & Return Policy.

By placing an order, you agree that eligibility for returns, exchanges, or refunds will be determined based on the terms outlined in that policy, including applicable timeframes, product conditions, and exclusions.

We encourage all customers to review the Refund & Return Policy before making a purchase.

8. User Accounts

If you create an account on scriptedstories.ae, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to:

• Provide accurate and complete registration information

• Keep your login credentials secure

• Update your information when necessary

• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend, restrict, or terminate accounts that contain false information, are used fraudulently, or violate these Terms & Conditions.

9. Prohibited Use

You agree not to use this website for any unlawful, harmful, or unauthorized purpose.

Prohibited activities include, but are not limited to:

• Using the website in violation of any applicable law or regulation

• Engaging in fraudulent transactions or payment abuse

• Submitting false, misleading, or unauthorized information

• Attempting to gain unauthorized access to the website, servers, accounts, or systems

• Interfering with website functionality, security, or performance

• Uploading malicious code, viruses, or harmful software

• Copying, reproducing, distributing, or exploiting website content without authorization

• Using automated tools, bots, or scraping methods without permission

• Misusing promotions, discount codes, referral offers, or limited‑time deals

We reserve the right to investigate and take appropriate action against any misuse of the website.

10. Intellectual Property

All content available on scriptedstories.ae, including but not limited to:

• Text

• Product descriptions

• Website copy

• Logos

• Graphics

• Icons

• Images

• Layout elements

• Designs

• Branding materials

is the property of Scripted Stories or its respective licensors and is protected by applicable intellectual property, copyright, and trademark laws.

You may not reproduce, copy, modify, distribute, publish, display, or exploit any content from this website without prior written permission from Scripted Stories.

11. Third‑Party Services & Links

Our website may include links to third‑party websites, services, tools, payment gateways, social media platforms, or integrations that are not owned or controlled by Scripted Stories.

We are not responsible for:

• The content or accuracy of third‑party websites

• The availability of third‑party services

• The privacy practices or policies of third parties

• Any transactions or interactions you have with third‑party providers

Your use of any third‑party service is at your own risk and subject to the third party’s own terms and policies.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Scripted Stories, its affiliates, directors, employees, partners, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

• Your use of or inability to use the website

• Delays, interruptions, or technical issues

• Product availability issues

• Errors in product descriptions, pricing, or listings

• Delivery delays caused by third parties

• Unauthorized access to your account or data

• Any reliance placed on website content or information

Our total liability for any claim related to a purchase or use of the website shall not exceed the amount paid by you for the relevant order, where permitted by law.

13. Disclaimer

We provide the website, products, content, and services on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, unless otherwise required by law.

We do not guarantee that:

• The website will always be available, uninterrupted, or error‑free

• All content will always be accurate, complete, or current

• The website will be free from viruses or harmful components

• Product availability will remain unchanged

While we strive to maintain a reliable shopping experience, use of the website is at your own discretion and risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless Scripted Stories, its affiliates, officers, employees, partners, service providers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to:

• Your breach of these Terms & Conditions

• Your misuse of the website

• Your violation of any applicable law or third‑party rights

• Any false, inaccurate, or unauthorized information submitted by you

15. Suspension & Termination

We reserve the right, at our sole discretion, to suspend, restrict, or terminate your access to the website or your account at any time, without prior notice, if we believe you have:

• Violated these Terms & Conditions

• Engaged in fraudulent, abusive, or suspicious activity

• Misused promotions, services, or website features

• Created risk or legal exposure for Scripted Stories

Termination of access does not affect any rights or obligations that arose before the termination date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE), without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms & Conditions, your use of the website, or any purchase made through the website shall be subject to the exclusive jurisdiction of the courts located in Dubai, UAE.

17. Changes to These Terms & Conditions

We may update, revise, or modify these Terms & Conditions at any time to reflect changes in our business operations, services, legal obligations, or website functionality.

Any updates will be posted on this page, and the revised version will become effective as of the Last Updated date shown above.

Your continued use of the website after any updates are posted constitutes your acceptance of the revised Terms & Conditions.

18. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@scriptedstories.ae

• Phone: +971 50 230 0707

• Address: Dubai, United Arab Emirates